Owner letters of recommendation

Owner of Sol Shine: I have been meaning to reach out to you and your team and express my thanks for all your hard work and effort. I trealize this has been a challenging year with the changes in the marketplace, weather events, and guests becoming more demanding every year. Despite the challenges, I recognize your diligent efforts resulted in another great year for Sol Shine's performance.In today's world where customer service is just a slogan, it is a pleasure to deal with a company that actually cares about its customers and proves it by their actions instead of empty words. Everyone on your team goes the extra mile to ensure a great customer experience for my guests while maximizing my rental income and caring for my property. I would be very happy to recommend you to anyone needing your services. Keep up the good work!

Owners of Carolina Sunrise: We have been doing business with A1 property management for almost 7 years and have nothing but positive things to say about how they have managed our property.  They really put a lot of effort into ensuring that our property meets the expectations of renters.  Communication has always been quick and easy and they have been very helpful with repairs or renovations.  If you want personalized, quick and quality service, then choose A1 property management! 

Owner of Sea Breeze: I am writing this letter to highly recommend A1 Property Management for their outstanding services in property management. I have had the pleasure of working with A1 for 4 years, and throughout our professional relationship, they have consistently demonstrated exceptional competence, professionalism, and dedication. The A1 team  has shown a remarkable ability to effectively manage properties of varying sizes and complexities. They have a deep understanding of the real estate market and possess the necessary knowledge and expertise to maximize the value of properties under their management. Their attention to detail and proactive approach in addressing issues have significantly contributed to the overall success of our properties. One of the key strengths is their excellent communication skills. They have always been responsive to our inquiries, promptly addressing any concerns or issues that arise. Their regular updates and detailed reports have provided us with valuable insights into the performance of our properties and have helped us make informed decisions. Furthermore, I have been consistently impressed by their commitment to delivering exceptional customer service. Their team is highly professional, courteous, and attentive to the needs of both property owners and tenants. They go above and beyond to ensure that all parties are satisfied and that any problems are resolved promptly. In addition to their excellent property management skills,  A1  has also demonstrated integrity and transparency in their financial management practices. They have consistently provided accurate and transparent financial statements, ensuring that our financial interests are well protected. Overall, I cannot recommend A1 Property Management highly enough for their exceptional property management services. Their expertise, professionalism, and commitment to delivering outstanding results make them an invaluable partner. I have no doubt that they will exceed your expectations and provide you with the same exceptional service they have provided us.

Owner of Pie Seas: A1 Property has proven to be a strategic partner in managing our resort rental property. Their attention to the details has made our guests feel welcomed, prepared for and comfortable.  After researching several local as well as national property management companies, it was A1’s personal knowledge of the market and numerous recommendations to improve the marketability of our property that won our business. We could not be happier with the service A1 has provided.

Owner of Octupus's Garden and Silvery Moon: We are in a unique position with A1 as not only do they manage our two properties, we also live next to a property managed by them and because we spend significant time in Carolina Beach, we get to witness how hard the A1 team works to keep our properties beautiful!  We started out getting to know A1 as an owner next to one of their properties.  Our experience with the various management companies in our building was less than stellar, so our expectations were not high that we would get qualified renters who cared about the property or the neighbors.  Well the A1 team completely exceeded our expectations!  David and the A1 team make it a practice to also get to know the neighbors of their managed properties in the event of any issues. While there were very few (mostly parking related), the A1 team was extremely responsive and resolved any issues quickly.  Realize that because A1 knows the neighbors, they also know of any problems that can be addressed BEFORE the guests check out. So starting in 2021, when we acquired two rental properties, there was not even a discussion needed – A1 was going to be our property manager. For over three years, they have managed both properties with exceptional results!  Our guests have been well-screened (and we have many repeat guests now too!), they maintain the properties incredibly well, suggest upgrades that will improve the property, and the results have been much higher annual income than we projected.  On top of all of this, again, we live in a neighborhood where they have many properties (including ours) – so we witness first-hand how hard each of the A1 associates work to keep their managed properties in stellar condition. We’ve had the pleasure of getting to know David, Sue, Chelsea, Kayla, AJ, Kannon, and Jillian.  I cannot thank them enough and highly recommend them as your property management company.

 Owner of Carolina Skies: David and his team have been 1st class all the way! They have treated my home, Carolina Skies, as if it was their own! I can't say enough about the job they do as far as rentals go as well as keeping me up to date on any and everything that needs to be done to keep my place like brand new. I wish I could use A1 properties Management at all of my places but unfortunately they are focused only at Carolina and Kure Beach! They are the best of the best for sure!!

 Owner of Ocean Breeze: Professionalism, Quality, Responsiveness, Value! My wife and I bought our first beachfront property in Carolina Beach. I asked our realtor to give me a few companies in the area that they recommend managing our home. After speaking with Dave and meeting his wife Sue and their beautiful family of employees it was not hard at all to make our decision.Without any hesitation I would HIGHLY recommend A1 Property Management to anyone who is seeking a professional most attentive and responsible company whose only concern is to make their customer and our guest EXTREMELY happy each stay. The home is brand new, they assisted in furnishing the entire home. Sue’s decorative, & designing skills are first-class! The house looks beautiful! Magazine ready!!!, She spent countless hours working with us showing different options, buying products, having it shipped to their business and then staged the property.With that said, we booked our home in rentals clear through the summer, and we could not be happier. Thank you, A1 Property Management team, you feel like family to us!

Owners at Ocean Dunes: Switching to family-run A1 Property Management has done three major things. #1: A1 has dramatically reduced my vacancies and thereby increased my rental income, #2: A1 treats my property like it was their own family heirloom, constantly making improvements, but doing so in an economical way, #3: given me peace of mind – I know that A1 is working in my best interest, both financially and keeping my property up to date for the best guest experience – which, consequently gives us many repeat visitors. No one should hesitate to use A1 for their property management.

Owners of Beauregard's Rest: The A1 property management team has consistently gone above and beyond our expectations. One of our guests noticed a leak in the roof – on Christmas Eve! – and they quickly worked with our HOA to assess the damage and get it taken care of so that our guests could enjoy their vacation. We have a great property in a great location – the missing piece was finding a great management company that we could trust to take care of our investment like it was their own. We have found that with David, Sue and the entire family at A1! We recommend them without hesitation.

Owners at Ocean Dunes: My husband and I have worked  with Dave and Sue since March of 2018.  We have been very pleased with the A1 Property Management Team.  From the very beginning, David and Sue have gone above and beyond and given us a very personalized working relationship with them.  We do not feel like just another condo in their rental book of business.  They helped get our condo into great rental shape by helping us secure decorations, kitchen items, and additional furniture.  The end result was fantastic, and they found great deals in the process.   We rely on A1 Property Management to be sure our condo stays in good condition as we are not able to visit it as much as we would like.  They helped secure our property during both recent hurricanes which was a huge relief for us.  A1 Property Management has always responded quickly to any concerns we have had as owners.  We have been very pleased with our partnership and look forward to many more successful years. 

Owners of Breath of Heaven: Thanks so much for the way that you, Sue and the whole A1 property team watch over, care for, and manage our property. Bob and I are confident that our home is always in good hands! We appreciate how proactive you are in making sure that our home is attractive to potential renters and also how quickly you respond if there is ever an issue or concern from our renters. The time you spend on local market research ensures that we get both high occupancy rates and good rental income. Your hands on, personal and professional approach gives us the assurance that we made the right decision when contracting with A1 to be our property management company. Thanks for making sure we get the most out of our investment!

Owners at Ocean Dunes: Some friends of ours told us about A1 Properties, and once we met David and Sue we were even more impressed. We like the fact that they are a small company with “big company” results.  They have top level reservation management software, automatic correspondence, a hospitality app, e-signature for rental; agreements, and marketing with VRBO/Homeaway, Airbnb and Vacationrentals.com. However, the part we like the most is they are very nice people, responsive to our questions or problems, and keep us nearly 100% booked up. 

Owners at Ocean Dunes: David Paul and his staff at A1 Property Management are the best! Since switching to A1, our revenue and customer satisfaction have greatly increased. Renters give them the highest praise, and he provides owners with great ideas to improve their properties. We highly recommend them. 

Owners of Little House on the Beach: How often do you need to be concerned that your family vacation home, turned into investment property is well cared for?  You don’t with David, Sue and their family owned A1 Property Management Company.  There is open communication with them, if you are concerned, text or call.  They are always willing to help you.  They treat your property and the homeowners with love and respect, make suggestions for craftsmen, if they are not able to handle the task...even shop for furniture if a piece needs replacing.  This takes a burden off the homeowners that live hundreds of miles from beautiful Kure Beach, NC.  We have used other companies that made us feel like they were doing us a favor, not with A1...they become family.  “The Little House on the Beach” is well-loved and cared for, and our rental calendar stays full, year round.  Thank you A1 so very much for taking care of Little House for us. 

Owner of Awake n' Ready: I am the owner of Awake n’ Ready and A1 has been managing my property for the last 8 years. They have been consistently professional and a pleasure to work with. It’s a true family business-When you call them you will get either David, Sue or their children who are their employees. I never feel like just a number to them not do I have to reintroduce myself every year or so like bigger property management companies. I have another property in VA that is managed by a large company and the turn over is quick. I don’t feel the same sense of loyalty with them. I can’t express enough how much value there is in having a “Mom & Pop” business to work with. Their professional is on par with the big guys, but they offer everything you would want from small & local. Long live A1 Property Management!

Owner of Turtles Nest: A1 has done a fantastic job managing my property. There is always someone available within minutes to resolve any issue.They are friendly and willing to help on any issue. I highly recommend them.

Owner of Beachfront Bliss: A1 Property Management is bar none the best there is!  I have been working with them since the beginning of 2016, and they are amazing.  Dave and Sue helped me decorate, hang up curtain rods, pick out back splash, they introduced me to the contractor who renovated the place and so much more.  They go above and beyond not only for the renters but also for the owners.  I have been so very pleased with my overall occupancy in the rental market, their attention to detail, their professionalism, willingness to help and also to listen to the owners regarding thoughts and inputs on the property. I would highly encourage anyone that is considering renting out their space on Pleasure Island to use A1 Property Management!  Their team is ready and willing to work hard to get you the best rental rates, keep your place filled, and help you with all of your needs throughout your working relationship!